Cheap Flights Corner's Privacy Policy


Our Commitment to Your Privacy

Cheap Flights Corner is a trading name of Bright Travel Services Limited, a company registered in England and Wales with company number 10884635. Our registered address is 38 Applegarth, New Addington, Croydon, England, CR0 9DB. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, share, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner's Office (ICO).

Scope

  • This Privacy Policy applies to the personal data we collect through our website, https://www.cheapflightscorner.com/ , when you book travel arrangements with us under the Cheap Flights Corner brand, or interact with our associated services.

Information We Collect

    We may collect the following types of personal data:

    Contact Information:
  • Name, address, email address, telephone number.

  • Booking Details:
  • Travel dates, destinations, flight preferences, accommodation choices, passport information, travel insurance details, emergency contacts.

  • Payment Information:
  • Credit/debit card details, billing address (processed securely with our third-party payment providers).

  • Sensitive Data (with your explicit consent):
  • Dietary requirements, health restrictions, religious affiliations, or any other information relevant to providing tailored travel arrangements.

  • Technical Data:
  • IP address, device type, operating system, browser type and version, time zone setting, location data, referring websites, pages visited on our site, and interactions with our content.

  • Marketing Preferences:
  • Information about your interest in receiving newsletters, promotions, and tailored offers.

How We Use Your Information

    We use your personal data for the following purposes:

    Booking Fulfillment:
  • To process your flights, accommodation, car rentals, and other travel arrangements, ensuring a seamless booking experience.

  • Communication:
  • To send you booking confirmations, travel updates, itinerary changes, essential pre-travel information, and respond to your inquiries.

  • Service Improvement:
  • To analyze website usage, personalize content, measure the effectiveness of our services, and understand user preferences.

  • Customer Support:
  • To provide efficient assistance, troubleshoot issues, and tailor support to your specific needs.

  • Marketing (with your consent):
  • To send you promotional offers, newsletters, and travel inspiration relevant to your interests and booking history.

  • Fraud Prevention and Security:
  • To detect and prevent fraudulent activity, protect the security of your transactions, and maintain the integrity of our systems.

  • Legal Compliance:
  • To comply with legal obligations, court orders, or to exercise or defend legal claims.

Lawful Basis for Processing

    We rely on the following lawful bases under the UK GDPR to process your personal data:

    Consent:
  • For marketing communications and the collection of sensitive data, we will obtain your explicit consent.

  • Contract:
  • To fulfill our contractual obligations in providing you with travel services.

  • Legitimate Interest:
  • For website analytics, fraud prevention, and service improvement, where our legitimate interests are justified and do not outweigh your privacy rights.

Sharing Your Information

    We may share your personal data with:

    Service Providers:
  • Trusted third parties including airlines, hotels, ground transportation providers, and other companies essential to fulfilling your travel arrangements.

  • Technology Partners:
  • Companies providing website hosting, analytics, email marketing tools, and other IT services.

  • Payment Processors:
  • To securely process your transactions.

  • Legal Authorities:
  • If required by law, court order, or to protect our rights, the rights of our users, or the public.

International Data Transfers

    Right to be Informed:
  • You have the right to be informed about how we collect and use your data (as outlined in this Privacy Policy).

  • Right of Access:
  • You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification:
  • You have the right to correct inaccurate or incomplete information.

  • Right to Erasure (Right to be Forgotten):
  • In certain circumstances, you can request that we delete your personal data .

  • Right to Restrict Processing:
  • You may request that we limit the way we use your information .

  • Right to Data Portability:
  • You can request to receive your data in a structured, commonly used, and machine-readable format.

  • Right to Object:
  • You can object to the processing of your information for certain purposes, including direct marketing .

  • Rights related to automated decision-making and profiling:
  • You have the right not to be subject to decisions based solely on automated processing which produce legal or similarly significant effects .

Exercising Your Rights

    To exercise your rights, please contact us at:

  • Email: info@cheapflightscorner.com

  • Phone: 020 7096 0386

  • Mailing Address:
  • Bright Travel Services Limited 38 Applegarth, New Addington, Croydon, England, CR0 9DB

  • We will aim to respond to your request within one month of receipt. Please note that we may require additional information to verify your identity before fulfilling your request.

Data Retention

    We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes:

    Booking Information:
  • We retain information about your travel bookings for a period of seven years for accounting, audit, and legal purposes.

  • Marketing Preferences:
  • If you have opted-in to marketing communications, we will retain your preferences until you unsubscribe.

  • Technical Data:
  • We retain website usage data for a period of 2 years for analytics and website optimization purposes.

Data Breach Notification

  • We have robust security measures in place to protect your personal data. However, in the unlikely event of a data breach, we will notify you and the Information Commissioner's Office (ICO) within 72 hours if there is a risk to your rights and freedoms.

Children's Privacy

  • Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately for deletion.

Cookie Policy

  • We use cookies and similar technologies to improve your browsing experience, personalize content, and analyze website traffic. Our Cookie Policy provides detailed information about the types of cookies we use, how they are used, and how you can manage your cookie preferences.

Changes to Our Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website. The "Last Updated" date at the bottom of this policy indicates when it was most recently revised.

Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: info@cheapflightscorner.com

  • Phone: 020 7096 0386

  • Mailing Address:
  • Bright Travel Services Limited 38 Applegarth, New Addington, Croydon, England, CR0 9DB

Last Updated:

  • May 2nd, 2024